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Solution home Print Creativity

Scrapbook Factory v4 & v5

What are the System Requirements for Scrapbook Factory 4.0? (KB038012)
The System Requirements for Scrapbook Factory 4.0 are: Windows Vista or XP Pentium II 300 MHz or faster processor DVD-ROM Drive (If you don’t have a...
Tue, Oct 14, 2014 at 11:42 PM
How do I install Scrapbook Factory Deluxe 4.0? (KB038013)
To install the software: Insert Disc 1 into your CD or DVD-ROM drive and close the drive. Wait for about 15 seconds. A Scrapbook Factory Deluxe 4.0 sc...
Fri, Sep 12, 2014 at 10:32 AM
Why do my 12x12 documents print out at 8 1/2 by 11? (KB038016)
This happens because the default paper size is set to Letter (8 1/2x11) in your printer’s dialog box. Change the Paper Size to Custom and create a 12x12 cus...
Tue, Jun 10, 2014 at 11:10 AM
Why can I not view the thumbnails for WMF files in Vista like I was able to in Windows XP? (KB038019)
Windows Vista will not display the thumbnail images of WMF files, like it did in XP. This is due to the exploit that was found that allowed malicious code t...
Tue, Jun 10, 2014 at 11:10 AM
Why can I not open a project that was saved to a CD? How do I open a project that I saved on a CD? (KB038020)
The program needs to be able to write to the file. When it is saved on a CD or DVD, the file becomes read-only. To open a project saved to a CD or DVD...
Tue, Jun 10, 2014 at 11:11 AM
Whenever I try to install the program, I get a message that says "This installation package cannot be installed by the Windows Installer service." How can I in
There is an issue with the Windows Installer pack that causes this error on some computers running Windows 98 Special Edition. To install the program, resta...
Sat, Sep 27, 2014 at 6:35 AM
When installing, I receive an error message stating: "isNNAA.tmp has encountered a problem" (the NN would be a number and the AA would be a letter) The number and letter is different each time I try to install it. How do I install the
We have found that this issue occurs when certain versions of Zone Alarm are installed. To correct this issue, please perform the following: Click the S...
Fri, Jul 10, 2015 at 7:42 AM
When trying to install the software, I get the following error message: “Error 1402. Could not open key.” How do I correct this? (KB038024)
This is a known issue with Microsoft Windows. It is related to a problem with the active profile when using the User Profiles. Depending on the version of W...
Tue, Jun 10, 2014 at 11:14 AM
When printing my project, the quality of the output is low. How do I correct this? (KB038025)
It may be that the Printing Preferences have been set to a lower quality mode for printing images. If that is the case, the entire project will print out in...
Tue, Jun 10, 2014 at 11:14 AM
When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. How do I fix this? (KB038026)
The first thing that we would suggest is to verify that the envelope is being inserted properly. Often times, there is a diagram on the paper feed/tray that...
Tue, Jun 10, 2014 at 11:15 AM