When installing, I receive an error message stating: "isNNAA.tmp has encountered a problem" (the NN would be a number and the AA would be a letter) The number and letter is different each time I try to install it. How do I install the : Nova Development Technical Support

We are currently performing a critical system upgrade that might temporarily impacting your program's ability to download data from our servers. We understand how frustrating this can be, and please be assured that our team is working diligently to resolve the matter as quickly as possible so you can resume full use of your program. No action is required on your end. We simply ask for your patience while the upgrade completes. We will notify you once the system is fully operational. We sincerely apologize for the inconvenience this may be causing.

CRITICAL UPGRADE IN PROGRESS: might temporarily impacting your program's ability to download data from our servers. We sincerely apologize for the inconvenience this may cause.

How can we help you today?

When installing, I receive an error message stating: "isNNAA.tmp has encountered a problem" (the NN would be a number and the AA would be a letter) The number and letter is different each time I try to install it. How do I install the

Modified on: Fri, Jul 10, 2015 at 7:42 AM

We have found that this issue occurs when certain versions of Zone Alarm are installed. To correct this issue, please perform the following:

Click the Start button.
Go to the Control Panel option
Click Add/Remove Programs
Locate the Zone Alarm software on the list and click on the Remove button.
Once it is removed, open your My Computer from either your desktop or Start menu.
Double-click your C: drive.
Double-click the Windows folder
Double-click the Temp folder
Once inside the Temp folder, go to the Edit menu and select the Select All option.
Go to the File menu and select the Delete option.
Close all windows and start the installation over again.

Once the software is installed, you can reinstall your ZoneAlarm software.

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CRITICAL UPGRADE IN PROGRESS: might temporarily impacting your program's ability to download data from our servers. We sincerely apologize for the inconvenience this may cause.

How can we help you today?

When installing, I receive an error message stating: "isNNAA.tmp has encountered a problem" (the NN would be a number and the AA would be a letter) The number and letter is different each time I try to install it. How do I install the

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