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Solution home Print Creativity Scrapbook Factory v4 & v5

When I go to Insert - Sentiments, the window comes up blank. How do I correct this? (KB038042)

Modified on: Tue, Jul 15, 2014 at 2:10 PM

We have found that this issue is related to a problem with the Microsoft MDAC or Jet software. Most commonly, this happens on Windows XP systems with Service Pack 2. To correct this issue, please exit the program and perform the steps found in this article:

What to do when there is a problem with MDAC/Jet files. (KB000019)

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