Technical Support

Because most Script Effects are identified by sliced cells, after performing the auto slice function an additional time, the program will warn you against c...

SVG (Scalable Vector Graphics) is still an emerging file format and both Internet Explorer and Netscape do not yet support this format. To view SVG images, ...

There are only a couple of things that can help improve memory issues. Work with fewer images If you have multiple images opened at the same time, you...

This normally indicates that the program is in the process of performing the last requested action. Typically, if you give it time, the program will start r...

You can insert "Popup Menus," "Status Bar Messages," and "Swap Images" as script effects into an image map.

PhotoImpact Pro can open and save JP2 (fit JPEG 2000 standard part 1) and JPC (JPEG 2000 file containing code streams only) file formats. Until now there is...

Here are the System Requirements for PhotoImpact 13: Windows XP or Vista Pentium II 300 MHz or Faster 128 MB RAM DVD-ROM Drive Recordable or Rew...

The only difference between these two presets is the dither setting. For photo-realistic animation, setting the dither value to 100 gets the best color grad...

You can use PhotoImpact or above or use any image-editing application which supports the read/write PSD file format. GIF Animator uses the UFO and PSD file ...

The 18 digit serial number is located on a sticker on the CD case.