PhotoImpact Pro v13

Receiving "invalid" serial number message when trying to install PhotoImpact 13. (KB036022)
When entering the serial number to install PhotoImpact 13, it needs to be entered in lower-case. Even though the code was most likely printed in upper-case,...
Sat, Sep 13, 2014 at 11:16 PM
Nothing happens when trying to launch PhotoImpact 13. (KB036023)
We have seen an issue where on some computers, PhotoImpact 13 fails to launch if the screen resolution is set to 800x600. In these situations, the customers...
Tue, Jun 10, 2014 at 9:57 AM
I tried different settings and want to "reset" all settings to the "Default Setting" as it is delivered. Can I do that? (KB036025)
Yes. Please click View: Toolbars & Panels and select the "Reset to Default" command. All the settings will be reverted to its default value.
Wed, Sep 10, 2014 at 5:25 AM
I cannot use the Favorite Image Editor function because there's a banner text object in my project. What should I do? (KB036026)
Right click on the banner text object and you will see a contextual menu. In that menu, choose 'Split Banner Text.' Then you will be able to edit th...
Tue, Jun 10, 2014 at 9:57 AM
I am trying to get the images off my camera. How do I do that? (KB036027)
With the newer cameras, they are "mounted" to your computer as if they were an extra drive. When you attach the camera and turn on the power, the ...
Tue, Jun 10, 2014 at 9:58 AM
I am missing the serial number for PhotoImpact Pro 13. Where is it located? (KB036028)
The serial number should be printed on a label on the DVD jewel case. If you do not find one there, please contact Technical Support.
Mon, Sep 29, 2014 at 2:30 PM
How do I make an image with a transparent background using Image Optimizer? (KB036029)
To use the Image Optimizer to make an image with a transparent background: In the Web menu, select Image Optimizer. In the Image Optimizer dialog box,...
Fri, Jul 4, 2014 at 12:13 PM
How do I crop an image? (KB036032)
To crop an image: Launch PhotoImpact Pro. Go to File and select the Open option. On the Open window, browse to the location of the file that you wis...
Tue, Jun 10, 2014 at 9:59 AM
How do I change the size of Component objects? (KB036033)
When you export a component (e.g. a banner) from the Component Designer as an object, you cannot use the transform tool to change the object size because it...
Tue, Jun 10, 2014 at 9:59 AM
How do I avoid picking other objects accidentally when I try to move a selected object? (KB036034)
Check the 'Move active object(s) only' option on the attribute bar of the Pick Tool.
Tue, Jun 10, 2014 at 9:59 AM