This can sometimes happen when your registry settings become corrupted.

  1. Quit Label Factory.
  2. Go to Start > Run then type regedit and click OK.
  3. The Registry Editor will open. Locate the following path:

    HKEY_CURRENT_USER\SOFTWARE\Avery\DesignPro

  4. Right-click on DesignPro folder and press the Delete key.

WARNING –We would also suggest making a backup of your registry before editing registry settings.