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Solution home Greeting Card Factory

Printing

When printing my project, the quality of the output is low. How do I correct this? (KB026039)
It may be that the Printing Preferences have been set to a lower quality mode for printing images. If that is the case, the entire project will print out in...
Mon, Aug 18, 2014 at 4:31 PM
When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. How do I fix this? (KB026040)
The first thing that we would suggest is to verify that the envelope is being inserted properly. Often times, there is a diagram on the paper feed/tray that...
Tue, Oct 7, 2014 at 5:12 PM
When printing a project, the print out is either blank, only half of the page/image prints or all or part of a graphic is printing a black box. How do I correct this? (KB026041)
There are several possible reasons for why this may occurs. Below are a couple of the more common solutions that we have found. We recommend that the ...
Mon, Sep 29, 2014 at 3:45 PM
When I try to print, the printer does not respond. How do I fix this? (KB026042)
This issue is typically related to documents being backed up in the print queue. To clear the print queue: Click the Start button. Double-click the Pr...
Tue, Oct 14, 2014 at 7:31 AM
When I print my project, the image on it prints out multiple time and they are squeezed together. How do I correct this? (KB026043)
We have found that a handful of projects have this problem. To correct this: Open the problem project. Click on the image that appears on the card. It...
Mon, Sep 29, 2014 at 3:46 PM
How do I do borderless printing? (KB026045)
If your printer is a borderless printer, you will be able to use it with the Greeting Card Factory program to generate borderless projects. To use a b...
Thu, Sep 25, 2014 at 8:27 AM
How do I print from the Address Book? (KB026044)
You cannot print entries directly from the Address Book. As an alternative, you can print “labels” to a standard sheet of paper using the Address Book infor...
Tue, Jul 15, 2014 at 3:13 PM