Scrapbook Factory v4 & v5

When I insert an image from my camera or scanner, the image appears to lose its quality. How do I correct this? (KB038038)
When you insert an image from your camera or scanner into Scrapbook Factory, the image has to be resized to fit on the page or within a photo frame. Scrapbo...
Tue, Aug 18, 2015 at 7:50 PM
When I go to the Print Preview, it is coming up blank. How do I correct this? (KB038039)
We have found that this is normally related to either a problem with the printer drivers or the printer paper size is set to one that does not match the Pag...
Mon, Sep 22, 2014 at 7:05 AM
When I go to the screen to select a card, no cards are appearing. How do I correct this? (KB038040)
This is due to a video driver being out of date or corrupted. We recommend that you go to your video card manufacturer's website to download and install...
Wed, Jul 16, 2014 at 9:24 PM
When I print a project, it is not same as the print preview. How do I correct this? (KB038041)
There are several possible reasons for why this may occurs. Below are a couple of the more common solutions that we have found. We recommend that the ...
Thu, Sep 4, 2014 at 10:36 PM
When exporting my project to a JPEG image, the image quality is low. How do I improve the image quality? (KB038043)
The Scrapbook Factory program automatically sets the JPEG image quality to a mid-range value to minimize the size of the image file when saving. You can inc...
Tue, Jun 10, 2014 at 11:26 AM
My computer does not recognize one of the discs in the drive. What should I do? (KB038050)
We have found that most disc errors occur due to a couple of issues. Please use the following information to determine the problem: Disc Type Verify that t...
Tue, Jun 10, 2014 at 11:26 AM
Is Scrapbook Factory able to open projects created in an older version of Scrapbook Factory? (KB038051)
The current version of Scrapbook Factory is capable of opening Scrapbook Factory 2.0 or later projects. It is unable to open Scrapbook Factory 1.0 projects.
Tue, Jun 10, 2014 at 11:26 AM
I have the DVD version. Where are the bonus fonts? How do I install them? (KB038052)
On the DVD, the fonts are located in the Bonus Fonts folder. On the CD, the bonus fonts are located in the Bonus Fonts folder on Disc 7. To inst...
Tue, Jun 10, 2014 at 11:26 AM
I have 10 pages in my project and I am unable to add more. How do I add more pages? (KB038054)
The program is designed to limit the number of pages per project to no more than 10 pages. There is no way to add any more pages. If you have a project that...
Thu, Sep 18, 2014 at 7:05 PM
How to tell if a program is Windows Vista 64-bit compatible. (KB038056)
If you see the following logo on the product's box or description page, then the program has been designed and tested to work on Windows Vista 64-bit: ...
Wed, Jul 16, 2014 at 2:53 PM